PS5 HDMI Port Repair in Raleigh

No signal, a flickering picture or a bent HDMI port on your PS5. We test the console, replace the port and check video on a TV with you.

4.9from 1,111 Google reviews
  • Walk-ins welcome
  • Price before we start
  • Many repairs done while you wait

Phone Repair Tech, 3241 Avent Ferry Road, #101, Raleigh, NC 27606

The PS5 HDMI port is easy to damage. Moving the console with the cable still plugged in, tripping over the cord or forcing the plug can bend or crack the port. Then you get no signal, a flickering picture or video that only works when the cable is held just right.

Replacing the port means soldering on the main board, so it is a precise job. We also check the HDMI chip, since a power surge can damage it along with the port. You hear what we find and the price before any work starts, and we test video and sound on a TV afterward.

Signs of a damaged PS5 HDMI port

  • No signal on the TV but the PS5 powers on
  • HDMI plug feels loose or will not go in
  • Bent or broken pins inside the port
  • Picture flickers or cuts out
  • Video works only when the cable is held
  • No signal after a power surge

How your repair works

  1. Bring the consoleWalk in or book online. Bring the PS5, its power cable and the HDMI cable you use.
  2. Inspect and testWe look at the port under magnification and test the console, then tell you the cause and the price before we start.
  3. Port replacementWe remove the damaged port and solder in a new one. Board work takes longer than a phone repair, and we tell you the time.
  4. Game testWe connect it to a TV and test video, sound, resolution and a game session before you take it home.

Consoles we repair HDMI ports on

We repair HDMI ports on the PS5 disc and digital editions, the PS5 Slim and the PS5 Pro, plus Xbox Series X and Series S consoles. Call (919) 616-9230 to check timing for your console.

Common questions

How do I know if my PS5 HDMI port is broken?

Look into the port with a light. Bent or missing pins, a loose fit or a cracked port are clear signs. Try a different cable and TV input first. If the problem stays, the port or HDMI chip is likely damaged.

How long does a PS5 HDMI port repair take?

It is board-level soldering, so it takes longer than a simple part swap. Timing depends on parts and how busy we are. We give you an expected time when you drop it off, before any work starts.

Will I lose my games and saves?

No. Repairing the HDMI port does not touch the console storage, and we do not erase data for normal repairs. Cloud saves with PlayStation Plus are still a good backup to have.

Can a power surge damage the PS5 HDMI port?

Yes. A surge can damage the HDMI chip on the board, sometimes along with the port. We test both, so you know which part needs replacing. A surge protector helps keep it from happening again.

Bring it in today

3241 Avent Ferry Road, #101, Raleigh, NC 27606. Walk-ins welcome, or book a time online.

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Call to talk to a technician, or book your repair online

Open every day 9:00 AM – 8:30 PM on Avent Ferry Road.